Consumer Standards Regulation for Local Authorities
Thursday 03rd, April 2025
14:00 - 15:00
Free

Consumer Standards Regulation for Local Authorities

Consumer Standards Regulation for Local Authorities

You are invited to our joint webinar to hear from Gemma Bell, Partner at Devonshires, Julian Paine, Director at Savills and Angela Holden, Director of Regulatory Engagement at the Regulator of Social Housing.

It’s been a year since proactive Consumer Standards regulation was introduced and for local authorities it’s signalled a huge change in focus on their social housing activities.So, how are local authorities faring? Some are thriving and others are finding the new regime tough going.With so many local authorities still to be Inspected.

Topics:

  • The background to Consumer Standards regulation changes and the role of the Regulator of Social Housing
  • Local authorities’ Homelessness duties and their interplay with the Consumer Standards
  • Lessons learned from Inspections published Consumer gradings
  • How local authorities, including those with ALMOs, are responding to the requirements of the revised Consumer Standards
  • What happens when a local authority gets a C3 or C4 grading

The webinar is aimed at elected members, senior officers, ALMO board members and other people who are responsible for the management of social housing within a local authority or ALMO.

Speakers:

Gemma Bell, Partner, Banking Governance and Corporate

Gemma advises on a range of areas including social housing regulatory, charity law, governance, company and community benefit society law, corporate restructuring projects, joint ventures, stock transfers and mergers and acquisitions.

Gemma acts for a range of clients nationally including housing associations, local authorities, charities and social enterprises.

Julian Paine, Director, Affordable Housing Consultancy at Savills

Julian is a director in Savills’ affordable housing consultancy, leading on a wide range of consumer standards assignments with local authorities and ALMOs and corporate governance reviews, with specialist input from across the Savills team. He has worked in the social housing sector for over 25 years, has held local authority/ALMO director and executive-level roles and also with several housing associations. Julian previously worked as a social housing regulator and has been a board member.

Angela Holden, Director of Regulatory Engagement at RSH

Angela is the Director of Regulatory Engagement at RSH, and is primarily responsible for ensuring local authority landlords deliver the outcomes of the regulatory standards.  Prior to this, Angela was the Assistant Director of Consumer Regulation at RSH where she managed the reactive consumer regulation function and supported in the implementation of the Social Housing Regulation Act 2023.


You will receive an email from Devonshires to confirm your place. Please note, places for this event are limited and may become oversubscribed. Clients of Devonshires will have priority and where we are heavily oversubscribed, we will limit places per organisation.

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