Data Breaches and Case Law Update

09/12/2021 @ 11:00 am – 12:00 pm –

With data breaches claims becoming such a common occurrence, join us for our top tips for dealing with ­pre-action data breach claims and an update on recent case law.

The Fire Safety Act 2021 and PAS 9980 – How to Plan for the New Regime

14/12/2021 @ 2:00 pm – 4:00 pm –

Over the course of this webinar we will consider the impact of the Fire Safety Act 2021, recent Government Guidance and PAS9980. We will look at steps building owners should be taking now to risk assess their stock (including external wall and fire door fire risk assessments) and to identify which buildings should be prioritised for assessment and remediation. We will consider the methodologies for doing this and how practically this can be planned and implemented.

Leasehold Webinar: Service Charges – When should demands be made?

15/12/2021 @ 11:00 am – 12:00 pm –

This webinar aims to provide an understanding of some of the key issues involved in dealing with service charges and recovery of costs incurred by RPs when providing services. This webinar covers an important aspect of service charge recovery process that needs to be complied with. This webinar will be of benefit to those involved in service charge recovery.

Good Practice for Dealing with Damp and Mould – Ask the Ombudsman

25/01/2022 @ 11:00 am – 12:00 pm –

In light of the Housing Ombudsman’s Spotlight Report on damp and mould ‘It’s not Lifestyle’ landlords have been challenged to improve their practices and processes when dealing with complaints of damp and mould. For many landlords, this report has posed significant questions such as how to drive the operational change needed to implement its recommendations and how the use of their complaints process sit with the Pre-Action Protocol for Housing Conditions Claims.

Consultation on the Introduction of Tenant Satisfaction Measures

01/02/2022 @ 11:00 am – 12:00 pm –

The Regulator of Social Housing is seeking views on its proposals for tenant satisfaction measures (TSMs) which are part of implementing changes to consumer regulation set out in the Government’s ‘The Charter for Social Housing Residents: Social Housing White Paper.’

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